Last Updated: September 16, 2024
These Terms of Use ('Terms') apply to your access and use of the Mystic Escape Room website (https://www.mysticescaperoom.com) and our mobile app. By using our services, you agree to these Terms. If you do not agree, you may not access or use our services.
- **Escape Room Bookings:** Participants aged 13 and under must be accompanied by a parent or guardian.
- **Mobile App (Bar Crawl Game):** Users must be 21 years or older.
All bookings and payments are processed through our website using Stripe and Bookeo. Cancellation, refund, and booking modifications are handled directly by our escape room manager. Please contact info@MysticEscapeRoom.com for assistance. Users will receive a booking confirmation code that must be used to access their experience.
By participating in our escape room activities or using our mobile app for the bar crawl game, you acknowledge and
agree to the following:
- **Assumption of Risks:** You understand and accept all risks associated with the escape room activities, including but
not limited to:
1. Use of simple tools.
2. Potentially moving or lifting objects not exceeding 20 pounds.
3. Bending, crouching, and walking on uneven flooring.
4. Mental stress and anxiety.
5. Being in a confined space with up to seven other participants.
6. Possibility of failing to escape within the allotted time.
7. Inadequate lighting or failure of lighting provided.
8. Possible contact injuries caused by other participants.
9. Exposure to viral, bacterial, or communicable illnesses.
10. Exposure to water-based smoke inhalation.
- **Damage Liability:** You are responsible for any damage resulting from your actions during the escape room
experience, including damage to real estate, props, equipment, or any other property belonging to Mystic Escape Room,
LLC, or other individuals.
By participating in our escape room activities, you acknowledge and agree to the following waiver terms:
- **Release of Liability:** You agree to waive, release, and discharge Mystic Escape Room, LLC, and its directors,
officers, employees, volunteers, and agents from any and all claims or suits arising from participation in the activities,
including but not limited to injury, illness, property damage, or theft.
- **Indemnification:** You agree to indemnify and hold harmless Mystic Escape Room, LLC, and its representatives from
any liabilities or claims arising from participation, whether caused by negligence or otherwise.
- **Medical Treatment Consent:** In the event of injury or illness during participation, you consent to receive any
necessary medical treatment deemed advisable.
By participating, you consent to be photographed during the activity and allow Mystic Escape Room, LLC, to use your likeness for legitimate promotional purposes.
- **Health and Sobriety:** You certify that you have no physical or mental conditions that would hinder safe participation.
You further confirm that you are not under the influence of drugs or alcohol that could impair your awareness or safety.
- **Removal for Safety:** Mystic Escape Room, LLC, reserves the right to remove you from the premises if it is deemed
unsafe for your participation to continue.
By submitting ratings, reviews, or photos, you grant Mystic Escape Room the right to use this content for promotional purposes. You are responsible for ensuring that your content does not infringe on the rights of others.
Our website and mobile app may contain links to third-party services (e.g., payment processing, analytics). We are not responsible for the content or privacy practices of these third-party services. Use of third-party services is subject to their respective terms and policies.
All content on our website and app, including logos, designs, and text, are the property of Mystic Escape Room and are protected by intellectual property laws. You may not reproduce, duplicate, or exploit any part of our service without express permission from us.
We reserve the right to modify or discontinue any part of our service at any time without notice. Violation of these Terms may result in the termination of your access to our services.
These Terms are governed by the laws of the state of Colorado, without regard to its conflict of law principles.
We may update these Terms periodically. The latest version will always be available on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.
For questions about these Terms, please contact us at: info@MysticEscapeRoom.com